This Privacy Policy explains how Holiday Tour Maker ("we", "us", "our") collects, uses, shares and protects your personal information when you use our website, WhatsApp/phone enquiry channels, or book a tour package with us. By using this website or sharing your details with us, you agree to the practices described below.
When you make an enquiry or booking, we may collect: your name, phone number, email address, travel dates, number of travellers, and any preferences or special requests you share with us. If you book an international package, we may also collect passport details solely for visa and travel-document assistance. Our website may automatically collect standard technical information such as your IP address, browser type, and pages visited, via cookies and similar technologies (see Section 4).
We use the information you provide to: respond to enquiries and share package details/pricing, process and confirm bookings, communicate booking updates via phone, WhatsApp or email, arrange accommodation, transport and, where applicable, visa assistance with our travel partners, and improve our website and services. We do not use your personal information for any purpose beyond what is reasonably needed to plan and deliver your trip and communicate with you about it.
We do not sell your personal information. We may share necessary details with trusted third parties strictly to fulfil your booking, such as: hotels, resorts and homestays for room reservations, transport/cab operators for pickups and sightseeing, and airlines or visa-processing agents where you have requested flight or visa assistance. These third parties receive only the information required to provide their part of your trip. We may also disclose information if required by law or to protect the rights, safety, or property of Holiday Tour Maker or our customers.
Our website may use cookies and similar technologies to remember your language/preference settings, understand how visitors use our site, and support features such as the package search tool. You can disable cookies in your browser settings; doing so may limit some website features but will not affect your ability to contact us or book a package by phone or WhatsApp.
We retain your enquiry and booking information for as long as needed to complete your trip, respond to any follow-up requests, and meet our accounting and legal record-keeping obligations. You may request that we delete information that is no longer needed for these purposes (see Section 6).
You can ask us to: share a copy of the personal information we hold about you, correct any inaccurate details, or delete your information where we are not legally required to keep it (for example, completed booking records may need to be retained for accounting purposes). To exercise any of these rights, contact us using the details in Section 8.
Our website and services are intended for adults arranging travel. We do not knowingly collect personal information directly from children; where children are included as travellers on a family package, their details are provided to us by a parent or guardian solely for booking and travel-arrangement purposes.
If you have any questions about this Privacy Policy or how your information is handled, contact us at: +91 9488 233 703 | booking@holidaytourmaker.in
In accordance with applicable Indian data protection and IT laws, the Grievance Officer for Holiday Tour Maker can be contacted for any complaints or concerns regarding your personal information or this Privacy Policy:
Name: Ganesan
Designation: Founder, Holiday Tour Maker
Email: holidaytourmaker@gmail.com
Phone: +91 8248131391
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.